Why has my order been in the 'In Production' status for more than 2 days?

Most orders are usually produced within 1–2 business days. In exceptional cases, production may take a little longer, for example due to stock shortages when one or more products are temporarily out of stock and need to be reordered from the supplier. Larger orders with multiple items or a misprint that requires reproduction can also lead to longer production times. In such cases, production is extended by a few additional business days.

If your order is still in production after 4 business days, you will automatically receive an email notification about the delay at the address you registered with Printegy.

On top of the production time, delivery within Germany takes about 2 business days. We recommend specifying an average delivery time of approximately 5–6 business days for orders within Germany in your shop. This helps prevent potential customer dissatisfaction. Especially for PoD products, which are produced only after an order is placed, this waiting time is completely normal. If the package arrives earlier, the customer will be even happier.