How does product personalization work?

With the personalization feature, you have the opportunity to tailor your designs according to individual customer preferences - with a personal name or a customized message - thereby increasing sales.

Add a sample design to the product to be personalized. Incoming orders with this product will be transferred directly to the order overview in the Printegy app and remain in the 'Paused' status until the individual design for the order is added. With just one click, upload the individual designs and seamlessly forward them to our production. No more tedious, separate creations of new products, no manual orders - everything happens directly and efficiently.

Personalization Setup Step by Step:

Step 1: Create a new product or edit an existing product. Under the 'Product Design' section, enable the personalization option by clicking 'Yes'. Then, publish the product on Shopify. Good news: existing products do not need to be republished. Edit them and save the changes to activate the personalization feature for old products as well.

Step 2: After receiving the personalized order, it will appear in your account under "Orders" with the status "Paused". This means the order has been transferred, but it does not automatically proceed to production. It will do so only after manual confirmation.

Step 3: Add the personalized design according to the customer's preferences into the corresponding field and confirm by clicking the green "Activate now" button.

Now the order continues into production and will be processed by Printegy just like any other incoming orders!

This feature not only provides significant time savings but also offers a convenient way to offer your customers customized products. We look forward to assisting you in creating personalized products and smoothly handling your orders. Discover the possibilities of personalization at Printegy today!