Orders, payment, billing

• When do I have to pay for order processing?
• How can I tell if orders from my Shopify shop have been transferred to Printegy?
• How are the orders from Shopify forwarded to Printegy?
• Why is my order in status "On pause"?
• Do I have to pay for using Printegy?
• What should I pay attention to when calculating selling prices?
• How can I cancel orders?
• Does the customer receive the invoice from Printegy?
• Why am I not receiving invoices for the top-ups to my wallet?